TERMS OF BUSINESS
Leaf Cafe & Co (‘we’ ‘us’) website(s) (our ‘Site’ or ‘Sites’) and related services are made available to you in accordance with the following Terms of Business and any other rules posted on our Sites (collectively, the ‘TOB’). Please read the TOB carefully before placing any orders on shop.leafcafe.com.au
Leaf Cafe & Co is a trading name of Iconic Group Pty Limited, a company registered in New South Wales, ABN 93130669804 . We are located in 4/10 Straits Ave, South Granville NSW Australia. If you have any general comments about Leaf Cafe & Co, you can email us at [email protected]
In particular, we wish to draw your attention to our policies relating to the terms of purchase within the TOB and our Privacy Policy. We may modify the TOB from time to time. If you do not agree to any change to the TOB then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.
REGISTRATION
To use some of the services or features made available to you on this Site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, you should immediately update your information by signing into your account and editing your personal information. We may also change registration requirements from time to time. The account password you provide should be unique and kept secure, and you must notify Leaf Cafe & Co, immediately of any breach of security or unauthorised use of your account. Please refer to our Privacy Policy for information about how we use your data.
ELIGIBILITY TO PURCHASE
In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, date of birth, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.
We reserve the right to restrict multiple quantities of an item being shipped to any one customer or postal address.
ORDERS
All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers. We seek to only offer products for sale that are in stock and available for dispatch within a reasonable period of time. Occasionally however, we may be waiting for additional stock from our roastery.
Should this occur, we shall seek to notify you of the expected delivery date and you will be given the opportunity to refund your purchase if so desired. Leaf Cafe & Co will store a record of your transactions for a minimum of three years.
ACCEPTANCE OF YOUR ORDER
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it. Unless you cancel your order, acceptance of your order and completion of the contract between you and Leaf Cafe & Co will be completed when the goods have been dispatched. The sale contract is therefore concluded in South Granville, NSW, Australia.
We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the TOB.
We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
PAYMENT
Payment can be made by Visa and MasterCard cards and any other methods which may be clearly advertised on the Site from time to time. Payment will be debited and cleared from your account upon dispatch of your order by Leaf Cafe & Co, Co. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to Leaf Cafe & Co, we will not be liable for any delay or non-delivery.
We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using WooCommerce via EWAY secure online payment gateway that encrypts your card details in a secure host environment. With the combination of SSL encryption on our website and a secure browser at your end, we take all reasonable measures to ensure that your credit card and personal information are protected when you purchase online. We also recommend that you take appropriate security precautions when accessing the Internet via public Wi-Fi networks or shared computers.
DELIVERY OF GOODS
We’re all about delivering the freshest coffee beans to your doorstep! We aim to dispatch your order within 48 hours, but sometimes it may take 2-4 days for us to get your freshly roasted beans ready for shipping. We’re dedicated to bringing you the freshest and highest quality coffee every time, and our team is always here to help. If you have any questions about your order, feel free to reach out to our support team at [email protected]. Our support team is available from 9.00am – 5.00pm Monday – Friday.
Items are shipped standard via a combination of couriers and Australia Post and delivery will be received between 2-7 business days. Regional or rural areas may take a little longer.
Leaf Café & Co does not accept responsibility for any loss of, damage to, late delivery or non-delivery of goods ordered from our web site. To the maximum extent permitted by law, you agree to release our carriers from any liability relating to loss of, damage to, late delivery or non-delivery of any goods you order from this web site and to assign all rights to claim compensation or insurance against our carriers to us and expressly and irrevocably do so by purchase of our products.
RETURNS, EXCHANGES & REFUNDS
In the event you receive goods that are damaged or faulty, please contact us within 7 days of receiving your order and we will refund the value of the damaged goods. We reserve the right to require proof that the goods were damaged or faulty.
Leaf Café & Co will not accept returns due to change of mind.
Please contact us to let us know to expect your return and return your goods to Leaf Cafe & Co, Co Returns at 4/10 Straits Ave, South Granville, NSW. We may not accept returns if they are received damaged or incomplete. Refunds will be debited onto the credit card used to make the purchase. We will seek to process your refund as quickly as possible, but please allow up to five business days for your refund to be processed.
Leaf Café & Co. will also accept returns in accordance with New South Wales and Australian law.
REPAIRS AND WARRANTIES
Most items are covered by manufacturer’s warranty so if a product is faulty please contact us immediately so as to authorise a repair or replacement. If an item arrives and is faulty on arrival please contact us within 7 days so we can arrange a replacement or repair.
INTELLECTUAL PROPERTY RIGHTS
Your use of the Site and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content (as described in the Content section below), including our Software and all HTML and other code contained in this Site. All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorised by Leaf Cafe & Co. Any reproduction or redistribution of the Content is prohibited and may result in civil and criminal penalties.
CONTENT
In addition to the Intellectual property rights mentioned above, ‘Content’ is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. Leaf Cafe & Co, tries to ensure that the information on this site is accurate and complete. Leaf Cafe & Co, does not promise that the Content is accurate or error-free. We may make changes to the Content, materials and services at this Site, or to the products and services described in them, at any time without notice. The Content and services at this Site may be out of date, and Leaf Cafe & Co, makes no commitment to update the materials and services at this Site. The Content, products and services of this Site are provided ‘as is’ without warranties of any kind including warranties or merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Leaf Cafe & Co Pty Limited obligations with respect to its products and services are governed solely by the agreements under which they are provided and nothing on this Site should be construed to alter such agreements.
NO COMMERCIAL USE
This Site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own site.
YOUR ACTIVITY
You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on and pursuant to this Site. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOB, we may deny you access to this Site on a temporary or permanent basis.
THIRD PARTY
We may include hyperlinks on this Site to other websites or resources operated by parties other than Leaf Cafe & Co, including advertisers. Leaf Cafe & Co, has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.
LIABILITY DISCLAIMER
The Site is provided by Leaf Cafe & Co, in good faith but Leaf Cafe & Co, does not make any representations or warranties of any kind, express or implied, in relation to all or any part of the Site or the Content or any websites to which the Site is linked, and all warranties and representations are hereby excluded to the extent permitted by law. The contents of the Site do not constitute advice and should not be relied upon in making, or refraining from making, any decision. To the extent permitted by law, Leaf Cafe & Co hereby disclaims all liability (howsoever arising) in connection with any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any part of the Content, the Site and/or any website to which the Site is linked, or any action taken (or refrained from being taken) as a result of using any of these.
DISCOUNT CODES
Account discount codes – Discount codes may from time to time be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered.
Promotional discount codes – We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website. Any further conditions of use relating to any discount code will be specified at the time of issue. These T&Cs relate to all promotions, competitions and discount codes (unless otherwise stated):
Only one promotion code can be used per order
Selected item exclusions may apply
A promotion code cannot be used after an order has been placed
Promotion codes are not redeemable on already discounted items.
PROMOTIONAL OFFERS & DISCOUNTS
Thank you for choosing to participate in the promotional offers provided by the Leaf Café & Co .
Get 10% Off. Subscribe to get 10% off your first coffee bean order.
By subscribing to our newsletter and using the coupon code, you are eligible for a 10% discount on your first coffee bean order. To avail the discount, please follow the terms and conditions mentioned below:
- The discount coupon is only available for individual use.
- The discount coupon can only be used on a future purchase of Leaf branded products which include Coffee Beans, Tea, Flavour Syrup, Panela sugar, Retail Pantry, Merchandise. The discount coupon excludes the following products: E-gift card, Jam, Taro Latte, Kali drinking chocolate, Red velvet latte, Natural spice chai latte, Greentea matcha, and Brewing gear.
- The discount coupon cannot be used in conjunction with any other offer or promotion.
- The discount coupon cannot be exchanged for cash.
- The discount coupon is non-transferable.
- The Leaf Cafe reserves the right to modify or cancel the voucher or the promotion associated with it at any time, with or without notice.
- The discount coupon expires in 90 days from the date of issue.
- The discount coupon can only be redeemed for items purchased via the online store https://shop.leafcafe.com.au/.
- The discount coupon must be used at the checkout
Review Reward. Review selected products to get a discount on your next purchase.
To receive the discount coupon, simply purchase any of our Leaf branded products, including Coffee Beans, Tea, Flavour Syrup, Panela sugar, Retail Pantry, and Merchandise, and leave a review via stamped.io email. After your review is approved, we will email you a discount coupon code. To avail the discount, please follow the terms and conditions mentioned below:
- The discount coupon is only available for individual use.
- The discount coupon can only be used on a future purchase of Leaf branded products which include Coffee Beans, Tea, Flavour Syrup, Panela sugar, Retail Pantry, Merchandise. The discount coupon excludes the following products: E-gift card, Jam, Taro Latte, Kali drinking chocolate, Red velvet latte, Natural spice chai latte, Greentea matcha, and Brewing gear.
- The discount coupon cannot be used in conjunction with any other offer or promotion.
- The discount coupon cannot be exchanged for cash.
- The discount coupon is non-transferable.
- The Leaf Cafe reserves the right to modify or cancel the voucher or the promotion associated with it at any time, with or without notice.
- The discount coupon expires in 90 days from the date of issue.
- The discount coupon can only be redeemed for items purchased via the online store https://shop.leafcafe.com.au/.
- The review must be submitted via stamped.io email to qualify for the discount coupon.
Please note that any violation of the terms and conditions will result in the forfeiture of the discount. Leaf Café & Co reserves the right to modify or terminate the promotional offer at any time, without prior notice.
If you have any questions or concerns, please do not hesitate to contact us at [email protected].
We hope you enjoy your shopping experience with us!